CBSA service notice · OutageResolved
TCC26-0155Outage on CERS portal on Oct 23
The CBSA is currently experiencing an issue for some clients using the Bulk Loads option in the Canadian Export Reporting System (CERS) portal.
- Ticket
- TCC26-0155
- Type
- Outage
- Systems
- CERS portal
- When
- Oct 23, 12:15 – 1:35 pm
- Length
- 1 h 20 min
- Status
- Resolved
- CBSA’s notice
- Oct 23, 1:25 pm
What to do
The problem is resolved and clients can revert to normal procedures.
What happened
The CBSA is currently experiencing an issue for some clients using the Bulk Loads option in the Canadian Export Reporting System (CERS) portal. Users may receive the error: CERS portal is unavailable.
We will provide updates as new information becomes available. Thank you for your continued cooperation as we work to resolve this issue.
Updates
- CBSANoticeOct 23, 1:25 pm
- CBSAResolvedOct 23, 1:56 pm
Sources: service notices from the Canada Border Services Agency and the Canadian Food Inspection Agency; Adhoc. Times are Eastern. Also as Markdown.
Clear more entries with the team you have.
Adhoc’s agents classify each line, check it against CBSA and agency rules, and draft the declaration for your team to submit.
Book a walkthrough